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Digital Services
Digital Services
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| Issue Description | Issue Date | Status | |
|---|---|---|---|
|
Mobile Deposit Not Showing |
Mobile deposit does not appear when using a mobile browser. If you need to use mobile deposit, please make sure to download and use the Wings mobile app. |
Expected Experience |
Expected Experience |
|
Blocked Access |
Some members may see a blocked message when trying to access digital banking. If this is occurring, please try another device or disconnect from your VPN if you are using one. |
4/26/24 at 1:00 pm CT |
Working on resolution |
|
Scheduled Transfers Experience |
Some transfers may not be visible in the Scheduled Transfers tab. Scheduled transfers will still process as expected, so no action is needed. |
4/25/24 at 8:00 am CT |
Working on resolution |
|
Loan Amount Shows All 9s |
Some members may see all 9s as their loan balance. This is a display issue and not the actual loan balance. |
4/23/24 at 8:00 am CT |
Working on resolution |
| Issue Description | Reported Date | Resolution Date | |
|---|---|---|---|
|
Zero Dollars on Mortgage or Line of Credit |
Some members may see $0 on their mortgage or line of credit. This is a display issue and not the actual loan balance. |
4/23/24 at 8:00 am CT |
5/2/24 at 3 pm CT |
|
Mobile Deposit Delay |
There may be an intermittent delay in seeing a mobile deposit show in account history. If you are not seeing your mobile deposit, please try logging out and back in. |
4/26/24 at 2:00 pm CT |
5/1/24 at 8:00 am CT |
|
Quicken Services |
Quicken services will be interrupted for up to 5 days. If you are a Quicken user, we encourage you to download a QFX/QBO file during this outage. The following services will not work during the outage: Quicken Win/Mac Express Web Connect/Quicken Connect, QuickBooks Online (QBO) Aggregation, Credit Karma. |
4/23/24 at 6:00 am CT |
4/25/24 at 3:30 pm CT |
